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Information in the fillable PDF form is not saved (information disappears)

Solution

Information for the 2014 reporting obligations need to be saved in the supplied PDF template before it can be submitted.


UPDATE 6 June 2014: Please note that the PDF forms have been replaced by an updated version, due to a technical malfunctioning which has been reported to us. Please download and use the latest files to compile and submit your report. In case you have already started compiling the report using the old form and have experienced problem in saving the file, please contact the UNCCD secretariat through the Helpdesk at http://support.unccd.int/. Please note that continuing working with the old file may result in data loss.



If you are experiencing problems saving your information in the PDF fillable forms, please make sure you follow all steps below:

  1. Make sure you have the latest version of Adobe Reader (version XI) installed on your computer.
    • If you do not have this, you can download Adobe Reader XI for your computer from the Adobe website.
  2. Create a new folder for "UNCCD Reporting 2014" on your computer, in a location where you can easily find it (for example on your desktop).
  3. Download the relevant template for your report from: http://www.unccd.int/reporting.
    • On the templates page, hoover your mouse over the link for the required template.
    • Right-click the link and select "Save Target as" or "Save link as" and choose the folder created in step 1.
  4. Open the file you just downloaded (from the folder on your desktop) in Adobe Reader XI.
  5. Fill out all the information available in the fields provided.
  6. Go to the "file" menu (top left) in Adobe Reader, and click "save as" and then select the folder you created for the UNCCD reporting 2014.
  7. To continue working on a report that you have saved to your computer earlier, simply open the file again using Adobe Reader XI and continue working on it.

Once the report is complete, and you have saved the final version on your computer, you can upload it to the PRAIS-2 platform, using the instructions and username/password provided to you.


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Article details
Article ID: 50
Category: System & login problems
Date added: 2014-06-02 15:38:59
Views: 357
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